Processing & Allergen Handling Information

Q:   Are your drinks pasteurized?

A:   Yes.  Actually our products are homogenized and sterilized which takes
 the product to a higher temperature than standard pasteurization. The product is brought to the temperature of approximately 292° F, and then sustained for a short time for ultra high temperature (UHT) treatment. This is a regulated temperature provided by the FDA for our aseptic sterilization requirements.

The flash-heating-and-cooling aseptic process reduces nutrient loss and retains more of the inherent flavors of the product.

Q:   Do your products contain peanuts, eggs, tree nuts, soy, dairy, corn, shellfish, wheat or gluten?

A:   Pacific Natural Foods does not produce anything with peanuts, eggs, or shellfish.  We do produce many gluten-free, soy-free, corn-free, tree nut-free, and dairy-free products.  Please see our product guide for a complete listing of products and the allergen information for each.

Q:   What process do you use to avoid cross contamination between non-allergenic products and products containing an allergen?

A:   Pacific Natural Foods does not produce products with eggs, sesame, shellfish, or peanuts in our facility.  We do produce products containing dairy, soy, tree nuts, and corn.   Every 24 hours, production shuts down for a total cleaning and sterilization of all equipment.  Complete cleaning and sterilization is also performed between runs of dairy and non-dairy items.

To further reduce potential for cross contamination, a thorough cleaning and flushing of all equipment also takes place after running any product containing allergenic ingredients.  The same cleaning is also performed between runs of non-organic and organic products to maintain the integrity of the organic ingredients.

Nonetheless, we cannot guarantee that every minute particle of an ingredient from the previous product is removed.  If you or a family member has a serious allergy to ingredients in any of our products and are concerned about the possibility of cross contamination, we recommend that you do not use our products.

Q:   Are your products Kosher?

A:   Many of Pacific Natural Foods products are Kosher Dairy & Kosher Parve.  Please see our Product Information Guide for a complete listing.