Privacy Policy | Pacific Foods

Pacific Foods Terms of Use and Privacy Policy

Effective Date: 6/20/2017

Thank you for visiting Pacific Foods at (“our Website”).

By accessing and visiting our Website, you are acknowledging that you understand and accepting the following Terms of Use and Privacy Policy, and agree to be bound by their terms, including how Pacific Foods collects and uses your Personally Identifiable Information described below. The Terms of Use and Privacy Policy applies to all customers, visitors, vendors, merchants or users (“User(s)”)

This Website is owned and operated by Pacific Foods. No material or content or Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials or content for any other purpose is a violation of Pacific Foods’s copyright and other proprietary rights. The use of any or material or content on any other website, online service streaming service, any other service, or for any other purpose is prohibited. All trademarks, service marks, and trade names and associated goodwill are proprietary to Pacific Foods.

We may change, modify, or update all or portions of our Terms of Use and Privacy Policy at any time, with or without any prior notice.  Any changes, modifications, or updates will be effective on the date posted, which will be listed at the top of this or a successor page as the new Effective Date.

Terms of Use

Account Responsibility

You may never use another User’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify Pacific Foods immediately of any breach of security or unauthorized use of your account. Pacific Foods is not liable for any losses caused by any unauthorized use of your account.


Account Choices

You may control your User profile and how you interact with our Website by changing the settings on your Pacific Foods website account. By providing us with your email address, you consent to our using the email address to send you website-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of our Website, promotions, and special offers. If you do not want to receive such email messages, you may opt-out or change your preferences on the personal settings page associated with your account. Opting out may prevent you from receiving email messages regarding Website updates, improvements, or offers.


Website Changes and Access Restrictions

We may, without prior notice, change our Website (including any features), the products offered, or preclude access to our Website, whether to you specifically or to Users generally. We may permanently or temporarily terminate or suspend your access to our Website without notice and liability for any reason, including if in our sole determination you violate any provision of the Terms of Use or Privacy Policy, or for no reason. Upon termination for any reason or no reason, you will continue to be bound by these Terms of Use and Privacy Policy.


Interaction with other Users

You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor activity between or among you and other Users. Pacific Foods will have no liability for your interactions with other Users, or for any User’s action or inaction that may be directed to you.


Website Usage Rules

You agree not to engage in any of the following prohibited activities when using our Website: (1) copying, distributing, or disclosing any part of our Website in any medium, including without limitation by any automated or non-automated “scraping”; (2) transmitting spam, chain letters, or other unsolicited email;  (3) uploading invalid data, viruses, worms, or other software agents through our Website; (4) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access our Website in any manner that sends more request messages to our Website servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (5) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running our Website; (6) using our Website for any commercial solicitation purposes; (7) collecting or harvesting from our Website any Personally Identifiable Information, including account or User names; (8) engaging in identity theft, impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (9) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of our Website; or (10) engaging in any violation of applicable laws or regulations.


Website Posting Rules

When using our Website, you agree that will not use or post any content that: (1) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to Users or any other person; (2i) may create a risk of any other loss or damage to any person or property; (3) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (4) may constitute or contribute to a crime or civil injury; (5) contains any information or content that in our judgment is deemed to be unlawful, harmful, abusive, offensive, defamatory, obscene, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (6) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (7) contains any information or content that you do not have a right to make available under any law or under contractual, agency, or fiduciary relationships; or (8) misappropriates, infringes upon or uses without authorization, any trademark, copyright, patent, or other intellectual property right owned by or belonging to another person or entity.


Privacy Policy

We collect certain information through our Website, including through the ­products and services provided on our Website. This page describes our Privacy Policy, and lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual User or that could be used to contact or locate him or her (“Personally Identifiable Information”).

This Privacy Policy applies only to our Website and to the products and services provided through our Website. It does not apply to any third party site or service linked to our Website or recommended or referred by our Website, through our products or services, or by our staff. And it does not apply to any other website, product, or service operated by Pacific Foods, or to any of our offline activities.


Personally Identifiable Information We Collect

We collect the following Personally Identifiable Information from Users who buy our products or services: name, e-mail address, cell/telephone number, and address.  We do not collect credit card numbers.

We also use “cookies” to collect certain information from all Users visiting or using our Website, regardless of whether a User makes a purchase from our Website. A cookie is a string of data our system sends to your computer and then uses to identify your computer when you return to our Website. Cookies give us usage data, like how often you visit, where you go at the site, and what you do.


Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to create your account, to communicate with you about products and services you have ordered and/or purchased, to offer you additional products and services, to ship and deliver products or services ordered on our Website and to bill you. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

We use cookies so that our Website can remember you and ­provide you with the information you are most likely to need. For instance, when you return to our Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. Cookies also allow our Website to remind you of your past purchases and to suggest similar products and services.  We may use Personally Identifiable Information about you to deliver content that is customized to your interests as we understand from the information you have provided to us and your activities on our Website. We use information gained through cookies to improve our Website’s features; compile usage and statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often; and market research purposes.

If you ask to be contacted by us, we may use your Personally Identifiable Information you provide to contact you from time to time. For example, we may (1) send you promotional materials and other communications you request, (2) respond to your comments or questions, or (3) contact you if needed while processing orders or services you have requested through our Website.


Protection of Personally Identifiable Information

Symphony Commerce servers are protected with generally available security technologies, including firewalls and data encryption. Personally Identifiable Information shared by Users and/or contained in orders placed on our Website are encrypted at rest using AES 256-bit encryption. All data being exchanged with our Website uses Transport Layer (TLS) technology. In order for TLS security to work, you must use a TLS enabled browser.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.


Contractor and Other Third Party Access to Personally Identifiable Information

We give certain independent contractors access to Personally Identifiable Information. Those contractors assist us with payment and processing of orders, shipping and delivery services, use of servers and accessibility of Users to our Website, and maintaining and upgrading our Website and its platform. All those contractors are required to sign contracts in which they promise to protect Personally Identifiable Information using procedures reasonably similar to ours. (Users are not third party beneficiaries of those contracts with our contractors). We also may disclose Personally Identifiable Information to attorneys, collection agencies, or law enforcement authorities to address potential violations of our Terms of Use, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share Personally Identifiable Information in connection with a corporate transaction, like a merger or sale of our company, our acquisition of an existing business, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.

As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include Personally Identifiable Information.

Except as set forth in this Privacy Policy, we do not share Personally Identifiable Information with third parties.