Privacy Policy

Information Collection


In the contact us section of our website, we give you an opportunity to send us comments on our products. We ask for your name, address, email address, telephone number, the store where you shop and your comments. Other sections of our site may from time to time allow you to enter similar information. We retain the information that you provide through these sections of the website. Any testimonial information you submit through our site, you authorize Pacific Natural Foods to use online only. Any recipes you submit through our site, you authorize Pacific to use for any marketing purposes, and by sending us this recipe you are agreeing that we can use your idea.

If you send us information by email, we may retain information similar to that collected through our website, and other information relevant to your comment or question.

We collect certain information about all contacts with our site, such as where contacts link from, and number of visits. For example, we keep track of the IP (Internet Protocol) address you use to contact our site.


Children's Privacy

We are especially mindful of the need to protect children's personal privacy. We do not require personal information to access our website. We do not target children under 13 or anticipate that they will access our website.


How We Use Information

We use the comments and questions you send us for the primary purpose of improving our products. By sending us a suggestion, comment, question or recipe you are agreeing that we can use your idea.

We use your name and address, if you provide it, to respond to your questions or communicate with you about your suggestions or comments.

We sometimes send information about our products to customers and others who we believe may be interested in the information. We may use the name and address gathered from our website or from emails to send this information to you.

IP address and other information that we collect about all contacts with our site is used for general marketing purposes, website tracking and system performance monitoring. We review this information for the overall, aggregate trends it reveals about our customers, not for the behaviors of individual users.



Cookies, which are small pieces of information that are stored by the web browser on a computer's hard drive, help keep track of information you have already seen or requested on a website. This information can help us deliver content specific to your interests and reduce the time you spend finding the information you want on our site. Cookies tell us when a user is a repeat visitor to our site, and let us know how he or she found us. Most web browsers automatically accept cookies. Please check your browser's guidelines should you wish to reject cookies. A visitor who chooses to reject the cookie may still view our site.


Use of Information by Others

We will sometimes provide others with the information you send us, excluding personally identifiable information. For example, if you bought one of our products at a store and have a comment about the way it was presented for sale, we may discuss your comment with that store without using your name.

We may also disclose information obtained through the website or by email when necessary to comply with a court order, to comply with the request of a government agency or regulatory body, or if we receive your request or permission to do so you wish to reject cookies.



Links to Other Sites


Our web site contains links to other sites. We are not responsible for the privacy practices or the content of these other sites.



We may change our privacy policy from time to time. Changes will not apply to information we received before the change was made.





If you have any questions about our website, email or privacy statement, please contact us.